Cancellation Policy

The client is subject to the following terms and conditions when riding on LuxuryRide DMV:

1. Signing client reserving a vehicle(s) must be 18 years of age or older.
2. The signing client is responsible for all payments and additional costs incurred by the client and/or anyone in the client’s party.
3. There is absolutely NO SMOKING in the vehicle(s).
4. No weapons, PETS, or illegal substances of any sort will be allowed to be used or transported in the vehicle (s). Any violations of this section will result in termination of the contract and services; no refund will be relinquished.
5. Any person(s) under the age of 21 will not be permitted to consume and or be in the possession of any alcoholic beverages. Any violation will result in the termination of this contract and/or services without a refund.
6. Luxury Rides DMV reserves the right to terminate services without refund due to disorderly conduct by anyone in the party; this includes but is not limited to hanging out of windows, excessive noise, abusive language, etc.
7. No décor or writing on or inside the vehicle(s) allowed; this includes shoe polish, paint, scotch tape, etc. Any attempts to do so will terminate the contract and/or services, and no refund will be relinquished.
8. An additional $250.00 fee per vehicle (s) will be assessed to the signing client for anyone in the client party vomiting on the interior/exterior of the vehicle(s).
9. Luxury Rides DMV is not responsible for all items left in the vehicle(s).
10. Luxury Rides DMV reserves the right to refuse any unscheduled exceeded hours and any changes to the original agreed scheduled runs unless approved by management.
11. If unscheduled exceeded hours are approved, our regular hourly rate will be charged; discounted rates may not be applicable unless management approves.
12. In case of a schedule change by the client, a $50.00 re-scheduling fee will be added to the final cost.
13. The Client acknowledges and agrees that a late arrival grace period will be allowed due to accidents, congested traffic, breakdowns, and unforeseen occurrences. The company will adjust and amend the contract time accordingly.
14. In the event of an unforeseen incident, a comparable substitution vehicle(s) will be provided.
15. A 50% NON-REFUNDABLE deposit is required to reserve a vehicle(s). In the event of cancellation within 72 hours of the scheduled run, 100% of the total cost will be forfeited. There will be no cash refunds.
16. High Demand/Special Event– Payment in full will be required for all reservations made within thirty (30) days before the event. There will be NO REFUND for cancellation within 30 days.
17. Luxury Rides DMV reserves the right to charge for the full amount of the scheduled run whether or not the client uses the service in its entirety.
18. The signing client is responsible for all damages to the vehicle(s) and/or equipment caused by the client or any of the client’s guests (this includes but is not limited to defacing, missing, broken items, unnecessary spillage or littering, etc.).
19. All rendered services are indisputable.
20. There will be No Refund for unused hours. Please book accordingly.
21. This agreement will be binding for Luxury Rides DMV’s current and future services.

Have questions, contact us.